Video panel tutorials

recorded by Scott Yu-Jan of Gravity Sketch

In such a complex 3D software, tutorials are provided in the form of prerecorded video demos in which users can watch while following along.

Strengths:

Very helpful

Very natural for users since watching video tutorials are a common way to learn how to use 3D modeling software

Weaknesses

Allowing users to scale and adjust the size of the video panel would have been even more helpful since a lot of details become hard to see from a distance

Whiteboard Onboarding Instructions

recorded by Scott Yu-Jan of Rick and Morty Virtual Rickality

A whiteboard is continuously refreshed with new onboarding instruction illustrations, as users completed each task.

Strengths:

consistent location to check back for instructions

Weaknesses

Illustrations can sometimes be confusing

Sometimes new instruction illustrations can be missed if users are focused on other tasks.